Privacy Policy
Easy Bistro & Bar ("Easy Bistro," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit easybistro.com, dine with us, place an online order, make a reservation, or sign up for our newsletter. It also explains how we use that information and the choices you have.
Who we are
Easy Bistro & Bar
801 Chestnut Street
Chattanooga, TN 37402
Phone: (423) 266-1121
Information we collect
Information you provide directly
- Reservations: name, phone number, email address, party size, special requests. Reservations are processed through our partner, Resy.
- Online orders: name, contact details, delivery address (if applicable), and payment details. Orders are processed through Toast, our third-party ordering platform. We do not store full payment card numbers.
- Gift cards: recipient name, email address, and payment details. Gift card transactions are processed through Toast.
- Newsletter signups: name and email address.
- Private events and catering inquiries: name, email, phone, event details.
- Job applications: name, contact details, and the information you provide on the Careers form.
- Direct contact: if you call, email, or message us on social media, we receive the information you choose to share.
Information we collect automatically
- Usage data: pages visited, time spent, links clicked, and the page you came from.
- Device data: IP address, browser type, operating system, and device identifiers.
- Cookies and similar technologies: see the Cookies section below for details and your choices.
How we use your information
- To process reservations, orders, gift cards, and event inquiries.
- To communicate with you about your reservation, order, event, or job application.
- To send marketing emails about menu updates, events, and promotions, where you have opted in. You can unsubscribe at any time using the link in any marketing email.
- To operate, maintain, and improve our website.
- To measure how our website and marketing are performing.
- To prevent fraud and protect the security of our site and guests.
- To comply with legal obligations.
Who we share your information with
We do not sell your personal information. We share it only with the service providers we rely on to run the restaurant:
- Resy — reservations platform
- Toast — online ordering, gift cards, and payment processing
- Constant Contact — email newsletter delivery
- Google Analytics — anonymized website analytics
- Termly — cookie consent management
- Meta (Facebook, Instagram) — when you interact with our social profiles
- Legal, accounting, or other professional advisors when reasonably necessary
- Law enforcement or government authorities when required by law
Each of these providers has its own privacy practices. We encourage you to review their privacy policies before using those services.
Cookies and tracking
Our website uses cookies and similar technologies to remember your preferences, measure site performance, and support marketing. You can manage your cookie preferences at any time using the Consent Preferences link in our footer, or by adjusting your browser settings.
California residents and others with applicable rights can submit a "Do Not Sell or Share My Personal Information" request through the link in our footer.
Your choices and rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing emails (use the unsubscribe link in any email)
- Opt out of the sale or sharing of your personal information
- Withdraw consent where we rely on consent to process your data
To exercise any of these rights, email us at [email protected] or call (423) 266-1121. We will respond within the timeframes required by applicable law.
Data retention
We keep your personal information only as long as needed to provide our services, meet legal and accounting requirements, resolve disputes, and enforce our agreements. Reservation and order records are retained per our payment processor and accounting requirements. Newsletter contact information is retained until you unsubscribe.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
Children's privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, contact us and we will delete it promptly.
International visitors
Easy Bistro & Bar operates in the United States. If you are visiting our website from outside the U.S., be aware that your information will be transferred to, stored, and processed in the U.S. By using our site, you consent to that transfer.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Material changes will be announced on this page before they take effect.
Contact us
Questions about this Privacy Policy or your data:
Easy Bistro & Bar
Attn: Privacy
801 Chestnut Street
Chattanooga, TN 37402
Email: [email protected]
Phone: (423) 266-1121